About Us
In 1964, the first Tim Hortons® restaurant in Hamilton, Ontario opened its doors and Canadians have been ordering Tim Hortons’ iconic Original Blend coffee, Double-Double ™ coffees, Donuts and Timbits® ever since.
Over the years, Tim Hortons has captured the hearts and taste buds of Canadians and customers around the world. Tim Hortons is now proud to be Canada's largest restaurant chain serving over 5 million cups of coffee every day with 80% of Canadians visiting a Tims in Canada at least once a month.
At Tim Hortons, we have always had a deep connection to our communities and our guests from coast to coast. Our more than 1,500 restaurant owners are Canadians who live in communities across the country employing over 100,000 people. Our local Owners and their teams care deeply about the communities they serve. That’s why we provide over $60 million per year to organizations and communities throughout Canada. From signature programs like Timbits® Sports and the Tim Hortons Foundation Camps, we invest in community projects and initiatives big and small.
In August 2024, Tim Hortons will unveil its first store in Malaysia, further amplifying its global presence in Asia.
This significant expansion signifies a brand-new chapter, delivering Tim Hortons' cherished Canadian spirit to a worldwide audience and paving the way for the swift opening of more stores in Malaysia in the near future.
Our Coffee Story
At Tim Hortons we have been celebrating our passion and expertise for coffee for over 50 years. We are relentless in our pursuit of the perfect cup. There is an incredible attention to detail through the different steps along the way in the journey from the tree to a cup of Tim Hortons coffee.
Coffee is core to the Tim Hortons brand. While the process from coffee bean to coffee cup can be complex, Tim Hortons is committed to responsibly sourcing its coffee and we are always looking for ways to strengthen our approach while also supporting the people, places and partners across the coffee supply chain.
Grown with Care
Our Coffee is grown by small coffee farmers in some of the most renowned growing regions in the world like Colombia and Guatemala. The process of cultivating coffee in the rugged terrain of our producing countries is often an artisanal process. This is truly a labour of love and coffee grown with care.
Selecting & Sourcing
Our coffee buyers travel to producing regions in search of distinctive coffees grown in different micro climates with rich soil and higher altitudes.
Our strategic partnerships allow us to select the best, pick of crop. Every year we source unique and distinctive coffees. We also adjust to the seasonality of each crop, sourcing from various regions to ensure we always have optimal freshness in our coffee.
Blended with Care
Our Master Blenders select specific coffees and combine these different components to create blends that are rich, complex and balanced
Roasting
The delicate process of roasting coffee is an art! Our Roaster Masters roast coffee one batch at time, adjusting air flow, temperature and other setting to optimize & express the unique flavours and aromatics present in all our blends and single origin coffees.
Community Matters to Us
We consider it our duty to be a good neighbour and continuously contribute to the local community.
Tim Hortons Malaysia is humbled to be able to participate in giving back to the community we operate in and extending our reach to global humanitarian efforts.
Tims for good MY is an initiative where 100% of the profits from Tims for good MY Donuts will be directed to MERCY Malaysia - a non-profit organization established in 1999 dedicated to providing medical relief, sustainable health-related development, and risk reduction activities for vulnerable communities in crisis and non-crisis situations worldwide.
Warm & Welcoming
Tim Hortons is proud to unveil its new global design in Malaysia. This new image along with the beautifully handcrafted work of art from “Lakar by Mekar” seamlessly blends Malaysian elements and Tims brand values of being a warm community coffee house.
Lakar by Mekar
Lakar by Mekar is founded and created by Asyikin Abdullah, a lawyer turned artist solely for the love of painting and creating art that mainly focuses on delicate florals and nature. “Mekar” translated directly to Bloom, is the fundamental aspect of the company’s brand in its creative concept and is present in most artwork, both digital and traditional formats.
While Mekar being Bloom, “Lakar” means sketch; both combined represents the concept of an idea blooming into art. Lakar By Mekar focuses on murals as its main form of artwork as it beautifies the surrounding environment while allowing the public to appreciate art beyond the confines of a gallery.